Great communication is the foundation for any business. And nowadays, communication in the workplace seems to demand this huge variety of different platforms and systems. From customer service to conferencing between staff, the efficiency of our communicative systems has the potential to make or break a business.
If you’re looking for a way to better collate information, make communication between staff more effective, or limit misunderstandings due to juggling too many services at once, unifying your communications may very well be the solution you’ve been looking for.
This blog outline four reasons a Unified Communications system might be the change your business needs. If you’re ready to integrate your telecoms, call Blackbox today.
What is Unified Communications?
Whether it’s WhatsApp, Microsoft Teams, Slack, Facebook Messenger, Zoom, emails, or phone calls – it’s probably safe to say that your workplace has to juggle a number of different communications platforms. This is simply the expectation for businesses in the digital age. A Unified Communications system (UC) simply works to streamline all the different telecommunications services your company uses into one accessible interface. Everything can function out of the same platform, eliminating the need for multiple channels.
A UC allows your team to conference, message, and retrieve data all through the same platform, making collaboration easier than ever. Whatever tools your workplace needs to efficiently run, they can all be incorporated into one succinct and unified system.
Here are just a few reasons to consider installing a UC platform for your business:
1. Mobility and Accessibility
Now more than ever, remote working is incredibly common. The significant boost of people finding themselves working from home aside, the digital age has seen a significant change in how a business runs.
Being able to have your staff effectively communicate, collaborate, and do their job at full capacity from anywhere in the world is absolutely vital. This is what a UC achieves – through an accessible interface, your company is no longer confined to the walls of your office. Wherever you or your team are, you’ll be able to access everything you need to keep the company running.
2. Heightened Productivity
It’s a waste of time to hop between different communications platforms, or to get stuck transferring data and information across different systems. Through Unified Communications, vital messages and pieces of information can be sent and received anywhere and everywhere.
It isn’t all that complicated – the easier it is for your employees to navigate their essential tools, the more efficient your workplace becomes. Don’t let overly complicated digital systems bog down your productivity.
3. Streamlined Information
There is absolutely no benefit to having all your essential information littered across various channels and applications. With Unified Communications, your employees can have everything they need in one location. Nothing lost in transfer, no time wasted digging through various emails and platforms to find what you need.
Ease the burden on your team, and rest assured knowing exactly where everything you need is… why live with the added stress of juggling so many different sources of information? Collating it all in one handy location will have your employees remarkably grateful.
4. Minimised Costs
Balancing an endless list of platforms and services to operate all your necessary communications tools isn’t cheap. Streamlining everything into on unified system essentially allows you to cut down the number of companies you’re having to pay, lessening the annual bills coming through just to maintain your telecommunications system.
Your budget is suddenly freed up to be focussed elsewhere – boosting staff, product, or marketing, instead of being tied up with unnecessary bills and subscriptions to keep your digital processes running