In today’s digital age, businesses need to adopt communication solutions that enable them to collaborate effectively and efficiently with their teams and customers. Our communications partner, Gamma, provides a range of solutions that can help businesses transform their communication and collaboration experience. One of the key solutions is Horizon Collaborate, a unified communication and collaboration platform that enables businesses to communicate and collaborate from any location and on any device.
What is Horizon Collaborate?
Horizon Collaborate is a cloud-based platform that provides businesses with a range of features, including voice, video, instant messaging, and file sharing. The platform is designed to enhance team collaboration and productivity, enabling businesses to deliver exceptional customer service.
The platform is fully integrated with Gamma’s Horizon Hosted Phone System, providing businesses with a complete communication and collaboration solution. The platform’s features include:
Voice and Video Calls
Horizon Collaborate enables businesses to make and receive voice and video calls from any device, anywhere, and at any time. The platform’s high-quality voice and video calling capabilities ensure that businesses can communicate effectively and efficiently with their teams and customers.
Horizon Collaborate’s instant messaging feature enables businesses to communicate in real-time, improving team collaboration and productivity. The feature also includes file sharing capabilities, allowing teams to share files and collaborate on projects.
Horizon Collaborate’s presence management feature enables businesses to see the availability status of their team members, ensuring that they can communicate with the right person at the right time.
Horizon Collaborate’s call recording feature enables businesses to record their voice and video calls, ensuring compliance with industry regulations and providing a valuable resource for training and quality assurance purposes.
Why Horizon Collaborate is Important for Businesses?
Effective collaboration is essential for businesses to succeed in today’s competitive business environment. Horizon Collaborate enables businesses to communicate and collaborate effectively and efficiently from any location and on any device. The platform’s features provide businesses with the tools they need to enhance team collaboration and productivity, leading to improved operational efficiency and increased customer satisfaction.
Horizon Collaborate is also fully scalable, making it ideal for businesses of all sizes and industries. The platform’s flexible pricing model enables businesses to pay only for the features they need, ensuring that they can adopt a communication and collaboration solution that meets their unique needs and budget.